LaunchPoint Continuity

Ongoing Operational Support for Warehouses That Want Consistency, Clarity, and Continuous Improvement

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LaunchPoint Continuity™ is a monthly retainer program that provides continuous operational oversight, leadership coaching, KPI monitoring, and process improvement support to ensure your warehouse stays stable, efficient, and scalable. This program is built for facilities that don’t need a full-time consultant on-site, but do need ongoing expertise, accountability, and direction to maintain performance and avoid slipping back into fire-fighting mode.

Ongoing Support

Performance Oversight

Leadership Coaching

Continuous Improvement

LaunchPoint Continuity™ provides ongoing operational support for warehouses that want consistent performance, reliable leadership alignment, and continuous improvement month after month. This program is designed for organizations that don’t need a full-time consultant on-site but want expert oversight to keep accuracy high, teams supported, KPIs on track, and processes running smoothly. Through monthly operational reviews, leadership coaching, KPI monitoring, and real-time problem-solving, you get a trusted partner who helps prevent issues before they escalate and guides your operation through growth, seasonality, and change. LaunchPoint Continuity™ is ideal for e-commerce brands, 3PLs, and distribution teams that want stability, accountability, and an experienced operational voice ensuring the warehouse stays efficient, healthy, and ready for what’s next.

LaunchPoint Continuity Program Structure


1

Monthly Operational Review & KPI Analysis

  • Deep dive into key metrics: accuracy, productivity, SLAs, OTIF, labor efficiency
  • Identify trends, risks, and actionable opportunities
  • Produce a Monthly Operations Scorecard for leadership

2

Leadership Alignment & Coaching

  • 1:1 coaching for Operations Manager / Supervisors
  • Leadership skill development: communication, accountability, problem solving
  • Guidance for shift handoff consistency and team alignment

3

Process Monitoring & Continuous Improvement

  • Review of receiving, putaway, picking, packing, replenishment, and returns workflows
  • Recommendations for adjustments before problems escalate
  • Lean/5S coaching to support daily operational discipline

4

WMS & System Support

  • Guidance on configuration improvements, better workflows, and reducing manual workarounds
  • Coordination with IT/tech teams for upgrades or error correction
  • Evaluation of new features or integrations

5

Inventory Health & Accuracy Oversight

  • Cycle count review and strategy recommendations
  • Root cause analysis for discrepancies
  • Item master and location integrity monitoring

6

Access to Your Consultant for Real-Time Issues

  • Text/Slack access for day-to-day operational questions
  • Virtual problem-solving sessions as issues arise
  • Weekly check-in touchpoints (15–20 minutes)

7

Quarterly Deep-Dive Review

  • Full operational assessment every 90 days
  • Reset goals, update improvement roadmap
  • Review leadership performance, team structure, and future capacity needs
  • KPI benchmarking and progress scoring

Straightforward, Transparent Pricing

Our LaunchPoint Continuty™ program is offered with simple, upfront pricing designed to give you clarity from the start. Retainers begin at $4,000 per month, with the option to tailor the program to your facility size, operational complexity, and organizational needs. We also offer a range of add-on services—including additional on-site support, slotting analysis, leadership workshops, and peak-season planning—so you can build the exact level of support your launch requires.


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