Amanda Brewer-Thompson

Equipping operations leaders with a practical, balanced leadership framework to build trust, drive performance, and lead through everyday challenges.

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The Great Balancing Act:

A Framework for Strong, Steady Operations Leadership


Length: 60 minutes

Format: Keynote, breakout session, workshop (customizable)

Style: Interactive, story-driven, practical


What’s the problem at hand?

In fast-paced operational environments—where pressure is high and margins for error are small—leaders are often pulled to extremes: too soft or too harsh, too reactive or too distant. The result? Burned-out teams, inconsistent performance, and a breakdown in trust. What’s missing isn’t more rules or tighter controls—it’s balanced leadership: the ability to lead with both accountability and empathy, urgency and calm, clarity and compassion.



Why am I the one to solve it?

As a leadership consultant with deep roots in operations, distribution, and fulfillment, I’ve spent 15+ years helping teams build strong, scalable systems powered by motivated, respected people. I know what it takes to lead on the ground—not just from the boardroom. I specialize in coaching operations leaders to lead with both structure and heart—because in the real world, balance isn’t just nice to have; it’s essential for results.

Takeaways

  • Understand the four pillars of balanced leadership.
  • Learn  how to give feedback that’s both direct and respectful.
  • Discover  the leadership behaviors that build trust and accountability at the same time.
  • Walk away  with practical tools to lead teams with confidence, calm, and clarity—even under pressure.



This talk is perfect for:

  1. New and emerging operations, warehouse, or fulfillment leaders.
  2. Frontline managers or supervisors navigating complex team dynamics.
  3. Leadership development programs focused on sustainable performance.
  4. Organizations looking to reduce turnover, improve engagement, and build strong team culture.
  5. Anyone in a high-pressure, high-volume environment who needs to lead both people and process effectively.